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INTERNATIONAL PURCHASE

Welcome to the DKdesign Global Website.

You may place orders directly through our official website, and we offer worldwide shipping.

In certain countries, our products are also available through authorized dealers.

Please refer to “Find a Dealer” for more information and contact the dealer directly for assistance.

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Please note that our company has not authorized any distributors or dealers to sell our products through the eBay, Amazon or Aliexpress.

Any products, images, or content that appear similar to our products are used without authorization.

We hereby clarify that our company has never appointed or authorized any manufacturers in China to produce our products.

We strongly advise consumers to verify the source of the products before making a purchase and to avoid counterfeit or unauthorized items in order to protect their rights and interests.

WEBSITE CURRENCY / PAYMENT METHOD

Website prices are in U.S. Dollars and subject to change without notice.

We only accept payments through PayPal, if customers want to use credit card still can process via PayPal as well.

TAXES & IMPORT DUTIES

All product prices listed on our website do NOT include import duties, customs fees, VAT or other applicable taxes, imposed by the destination country are the sole responsibility of the customer ( importer/recipient).

We does not collect or cover any import-related taxes under any circumstances. 

If you fail or refuse to pay import duties, customs charges, or any other applicable taxes, and the shipment is returned as a result, the return shipping cost and any additional charges incurred will be invoiced to you separately and must be paid in full.

If the shipment has already been delivered but the required import duties remain unpaid, once we receive the invoice from the carrier or customs authority, we reserve the right to issue a separate invoice to you for full reimbursement.

If you have any concerns regarding the amount of import duties or taxes charged, you must contact the shipping carrier or your local customs authority directly to file a dispute. You may also contact us to request a copy of the commercial invoice issued at the time of shipment for your reference.

REPLACEMENT PURCHASE

We provide replacement to our customers of DKdesign and EXRIDER merchandise. In order to initiate a replacement process please email info@dkdesign-global.com with your order number, photos and the item you wish to replace.

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